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Age Verification Process


If you make a purchase from, you may notice that we have added an age verification step to the checkout process.

This is because from 1st October 2015, under the Children and Families Act 2014 you have to be over the age of 18 to purchase e-liquid and electronic cigarettes.

How can I verify my age?
We are working with Verify my age who will verify your age using 3 simple steps to provide seamless age verification to our customers.

After placing an order, a unique link will be sent to the phone number or email you provided at checkout. Please click the link on your mobile phone to complete the age verification process.

Verify my age will give you the choice of 3 methods to verify your age:

Age Estimation: Latest artificial intelligence technology to estimate your age. If you look 25+ you will be automatically be verified. Please note: Record video in good light and position your face so it fills the frame.

ID Scan: Simple take a picture of your driving license or passport using your phone. Please note: Name on order must match name on ID.

Credit card: Using the Credit Card details you provide, verify my age will validate the card to confirm your age. Please note: Valid credit cards only.

Verify my age will scan the document or image you submitted and instantly determine your age.

Please refresh your basket page on once verified. After refreshing, you will receive a success message.

How will my details be used?
As a part of our regulatory obligations to ensure our products are not sold to those under the age of 18, Dinner Lady Fam ltd verify the age of our customers using Verify my age (KYC AVC UK LTD.) who completes the age verification process.

For more information about Verify my age privacy policy, please see here.

For more information about our privacy policy, please see here.

We appreciate your patience and support regarding age verification process. If you have any questions or issues during the checkout, please don’t hesitate to contact us.


Telephone : +44 (0)1254 972014